For W4, 2006 was the source of many successes of which we are particularly proud. E-commerce was at the top, notably with the Cdiscount project for follow-up of client complaints and comments and vente-privee.com that ensures preparation of its sales base thanks to W4.


Banking and Insurance continued in the forefront with new prestigious clients such as Gab Robbins, Dexia Sofaxis. In the Industrial sector, we may speak of Techspace Aéro of the Safron group or also Sanofi Aventis. To sum up, we would like to welcome B3G, a virtual operator for telephone communications who joins our clients (Neuf Cegetel, SFR, France Telecom, Orange).


The year 2007 promises many developments in the BPM area and above all the application of this technology in everyday life. It’s in this spirit that we offer you in this edition an overview of the benefits of BPM in an area which is giving rise to a lot of anxiety: the environment.