In the knowledge society, a new form of the economy has appeared, that of intelligence, and it has brought several changes with it: heavy structures have given room for flexibility, talent is replacing material assets and a company’s success now depends on the quality of the interactions between its members of staff; the term “employee” itself is used less and less frequently.

Free the potential for creativity, encourage the emergence of ideas and build an environment which favours cooperation; these are the new attributes of today’s manager. Capable of being in phase with his or her staff, identifying their wishes and ambitions, and revealing the potential within each person, nowadays, the manager has become a talent seeker, on the lookout for talents which will be the driving force behind the growth of his or her company.

Technologies are a support for the development of this new work method and they have an impact on the perception, the imagination and the reasoning of staff which gives rise to changes in the business culture resulting in greater transparency and cross-functional management.

BPM solutions, such as W4 BPM Suite, facilitate this type of management. They offer a transversal vision of processes by creating an environment of sharing which models and provides a framework for interactions between staff members. Thus, users have access to a collaborative work method, free of constraints in terms of time and space. These tools permit better management of talents by optimising and automating a number of tasks, thus allowing staff to be able to concentrate on activities with high added value.

This practice leads companies to success, because in a highly competitive environment such as our own, managing differently proves itself to be the only means of survival. Are we really conscious of this fact?