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The French Post Office’s Financial Services Division optimizes processing of nonstandard events

Handling complex processes
Handling nonstandard events is an everyday operation for financial services. It involves strict processes that must precisely follow defined procedures as well as ensuring banking security and accreditation. Traditional paper-based technologies entail a relatively long processing period due to the number of times the paperwork must be passed around.

W4 : an Innovative Solution
The expected improvements in quality service were obtained. Urgent operations may now be dealt with the same day they are initialized, and in many cases in less than an hour.

Results
Over €150K savings per year
An average of 4 minutes time savings per process
Processing period cut in half

Account Adjustment System

Ensure full traceability and maintain full control of complex processes.

To learn more...