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CNASEA used to prepare draft agreements manually. Documents were sent by post, fax, or very occasionally by e-mail. Reminders were by telephone or e-mail.
Every year, more than 100 people were involved in 800 active agreements and 600 draft agreements or amendments.
Faced with this sluggish processing system, CNASEA decided it would be more efficient to a use a centralized computer assisted solution for the implementation of agreements.
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 Simplify and optimize the creation and processing of writing up the agreements
Broaden the array of services offered and the volume of business
Improve responsiveness with respect to requests
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Time savings of 75% for the overall request approval cycle
Simplified implementation of a computerized knowledge base covering existing files, consultable at will and in real time
Participants left free to concentrate on the highest added value tasks in the project and on a reduction in processing time
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