The W4 support department is committed to a comprehensive and quality service that meets our customers’ business and technical requirements.
 

The support team’s responsibilities are: 100% customer satisfaction.

The team is committed to ensuring that the customer receives the highest standard of customer care and service possible.

Customer Helpline

The telephone support service provides high-quality support.

Our support specialists operate during the hours that you normally do business.

W4 SupportFlow

Take advantage of our convenient online support. Please include a detailed description of the problem, the name and version of the software you are using, the version of the operating system you are working in, and the types and versions of the databases you are accessing.

To access the secure website, please visit support.myw4.com You will be required to enter a valid user ID and password to access the site.

If you are a client or partner and you are not registered, please contact support to obtain your valid user ID and password for access to our SupportFlow.

For more information on the services provided by W4 support, please contact us by email: support@w4global.com.