Deployment

• Is it really possible to instantaneously deploy a new procedure? 

Design

• Does the design of a workflow procedure require particular IT skills?
• How long does it take to become proficient in W4 BPM Suite?
• How long does it take to develop a workflow procedure?
• How is it possible to design a multilingual workflow procedure?
• How are the HTML pages linked?
• Can pages be customised for a particular user?
• What is "Snail Programming"? 

• Is it possible to interface W4 BPM Suite with a legacy application, e.g. with an accounting system on a mainframe?
• Is it possible to interface W4 BPM Suite with a document management system?
• How can W4 BPM Suite be integrated with databases?

Installation

• On which system will the W4 server be installed?
• How is W4 server administered?
• How many licenses are needed?
• How many users can be accommodated?

• How does a user select his working language?
• Is it possible for a user to change his working language?
• What happens when a procedure has not been developed in the working language selected by the user?
• What happens when a user leaves his workstation without logging out or remains inactive for a period of time?
• What happens when a participant submits a query after a long period of inactivity?
• What happens when a user attempts to submit a page that has already been submitted?
• What about unexpected system behaviour, when either the Microsoft Internet Explorer refresh button or the Netscape Navigator reload button is clicked?
• What to do if the navigation becomes confusing?

Security

• How does W4 BPM Suite manage the security and privacy of data exchange between the server and the user workstations?
• How does W4 BPM Suite manage the authentication of a user submitting queries?
• How does W4 BPM Suite prevent the illegal use of an API embedded within an HTML page?
• How about the security of the workflow system, when a user is entitled to transfer a document from his workstation to the server?

• How to identify the status of a workflow work case?
• How to retrieve a workflow work case?
• Who can obtain the status of a workflow work case?