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>> W4 Business Process Management > Solutions > Solution by Industry > Solutions for Financial Services
Solutions for Financial Services


  • Loan Authorization
  • Credit Card Incidents
  • Inbound Calls Handling - Risk Management
  • New Accounts Setup
  • Customers Claims Processing
  • Compliance (Sarbanes-Oxley)

Members of the global banking and financial community determine sources of competitive strength, profitability, growth and other dimensions of performance. Regulatory questions, mergers and acquisitions, and accounting practices are all putting more pressure on financial organizations to deliver more profitability and value. These institutions must strive for excellence in everything that they do.

Today, they seek to optimize operations, manage risk effectively, provide superior customer service and quickly deliver products and services.

W4 Solutions:

By implementing W4’s BPM Solution, financial organizations such as Barclays Bank, BNP Paribas, BRED, Natexis Banque Populaire have automated, monitored and optimized key business processes. This has allowed them to realise substantial benefits and profits.

Some of these include:

  • Reduced or eliminated paper based processes
  • Reduced cost of providing services to their customers and enhanced customer service
  • Increased employee productivity
  • Reduction or elimination of data input errors
  • Greater management control and visibility of regulatory compliance

Proven Business results

  • Processing time reduced by 75%
  • ROI in under 2 years
  • 4 minutes processing time gained per account (at a rate of 300 files per day)
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