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W4 BPM Suite Case Studies - Facilities Management

Orange France chose W4 software to help optimize the management of facilities allocated to employees

pdf icon Click here to consult the Case Study!

 

Bring consistency to Human Resource procedures
To achieve better quality in its management processes, Orange France wanted to optimize the management of its employees’ equipment, locations and travel.

 

Femme palmThe repository as a driving force
With the W4 solution, information control has been optimized by the close monitoring of each job file and by making decisions easier to trace. Savings are achieved by a 50% reduction in handling time for job files brought about by semi-automated data entry. All company departments and entities now have a full, uniform view of job files in progress.

Orange France thus provides its employees with a quality service by measurably reducing response times, harmonizing management procedures, and shortening processing times.

 

Results
boite_bleu 50% reduction in job file processing time
boite_bleu Total elimination of all physical document exchanges
boite_bleu Shorter product learning curve : Up and running in half a day
boite_bleu Provides a uniform, complete view of all job files
boite_bleu Establishes a single repository for procedures and data

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