To achieve better quality in its management processes, Orange France wanted to optimize the management of its employees’ equipment, locations and travel.

With the W4 solution, information control has been optimized
by the close monitoring of each job file and by making decisions
easier to trace.

Savings are achieved by a 50% reduction in handling time for job
files brought about by semi-automated data entry.

All company departments and entities now have a full, uniform
view of job files in progress.

Orange France thus provides its employees with a quality
service by measurably reducing response times, harmonizing
management procedures, and shortening processing times.

  50% reduction in job fi le processing time

  Total elimination of all physical document

exchanges

 Shorter product learning curve : Up and running in half a day

  Provides a uniform, complete view of all job files

  Establishes a single repository for procedures and

data