Optimize the management of credit attributions from the opening of an account to the publication of an offer, including the automatic
routing between the different people working in the branch agencies and the back office.

Automate the fl ow of client information between the branch agencies and the back office by
dematerializing the exchanges of instructinos for interal operations (transfers, account maintenance charges, etc.)

Automate the treatment of account lifecycle. (opening, changes and closing). The W4 workflow is complemented by the Hummingbird
GED.

Forms that are accessible from user work stations have replaced faxes and mail exchanges between the headquarters and the branch agencies.

The workflow application ensures the reliability of informaiton by avoiding errors thanks notably to form assistance (account numbers etc.)

 Strengthened Client Relations

 Rapid and Pertinent Decision Making

 ROI confirmed in 6 months