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W4 has always directed its technical expertise towards the empowerment and autonomy of its users.
Because each member of your team may have different training requirements, we offer a variety of options to address the varied needs of your project.
Our main teaching objective is an accelerated learning curve using hands-on experience in order to put you and your team in position to customize a strategic and operational advantage for your project.
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The W4 PS team is composed of experienced consultants who specialize in planning and developing workflow and BPM solutions within the larger architectural context of existing computerized information systems.
With real life experience based on the evolution of W4 BPM products throughout the years and a solid knowledge of the complexity of current technological environments,
our consultants are aligned to help you integrate your BPM project with your enterprise.
W4 PS offers its cost-effective tools, methodologies and proven experience at each phase of your BPM project from business process guidance and initial assessment to development, production and creating measures for future growth.
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The highly qualified support staff of W4 Support is dedicated to maintaining a high level of customer satisfaction in order to better assist you and respond to your specific needs.
You and your team members may remain assured by having the ressources and necessary tools at hand. The W4 Support portal offers you:
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A product download centre, with the very latest full versions of our products
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Web-based case management, via our “SupportFlow” tool
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Downloadable bug fixes and software upgrades
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Technical product documentation
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The chance to evaluate our level of service, via our online satisfaction survey
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The W4 Support hotline
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