W4 is at your service
Our support team is committed to maintaining a high level of satisfaction.
As part of this commitment, each support request is followed up by a questionnaire which allows us to track your satisfaction on a monthly basis.
You have:- An international helpline.
- An internet portal (SupportFlow) for monitoringi reported problems or difficulties.
- Functions for downloading patches and the latest service packs.
- A dedicated space on our extranet site MYW4: technical documentation, customer forum, FAQs ...
Helpline Number:
From 9 a.m. to 6 p.m. (GMT+1), Monday through Friday
For calls outside of France, dial +33 164 532 665
- To access the secure website, please visit support.myw4.com. You will be required to enter a valid user ID and password to access the site.
- If you have forgotten your Login, click here
If you are a client or partner and you are not registered,
contact support: support@w4.eu to obtain your valid user ID and password for access to our SupportFlow.
contact support: support@w4.eu to obtain your valid user ID and password for access to our SupportFlow.
Next web seminar:
- BUSINESS FIRST: June 30, 2011
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