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Your Satisfaction

SupportOur Support Team is committed to maintaining a high level of customer satisfaction. For that purpose and for each request an monthly appraisal is sent to monitor your assessments.

At Your Service

A telephone helpline and extranet service access (called SupportFlow) enables you to record and to send your requests to us. It also gives you an access to the download zone (products, patchs, documentations...) and the FAQ...

Telephone

France call support 0 820 320 762
Others call support +33 156 705 449
From 9 a.m. to 5 p.m. (GMT +1) Monday through Friday

Extranet
24/7 Access

* If you are a client or partner and you are not registered, contact support: support@w4.eu to obtain your valid user ID and password for access to our SupportFlow.